Frequently Asked Questions

1. How do guests interact with the platform?

Guests simply access the link you share with them to enjoy the videos that have been released and confirm their attendance. They can also use the chatbot to ask about wedding details. After the event, they’ll be able to view photos from the same platform.

2. Is it easy to use?

Yes, the platform is very intuitive. Your guests will have no trouble watching the videos and confirming their attendance. The couple’s portal is designed to be simple and fast—from sending personalized videos to uploading photos.

3. Can I access the platform from my mobile phone?

Absolutely! The platform is optimized for all devices, including mobile phones, so you can view videos and photos anytime, anywhere.

4. As a guest, do I need an account to view the videos or photos?

No, guests only need the link to access the videos and photos. The couple manages everything from their own account.

5. Are the wedding photos uploaded automatically?

No, but the platform allows for quick and easy bulk uploads. This makes it simple to share your photos with your guests.

6. What kind of support do you offer if I have problems with the platform?

We provide technical support before and during your use of the platform. You can reach us via email or WhatsApp.

7. How do you protect my guests' privacy and my data?

We follow strict privacy policies to ensure that all information related to the couple and their guests is protected. You can read our full Privacy Policy for more details.

8. Can I continue using the platform after the wedding for other events?

Yes, by renewing your annual subscription, you can continue to add content like gender reveal videos, baptisms, or other special moments—keeping the connection alive with your loved ones.

9. Can I watch the videos from my series and the wedding from the platform?

Of course! Anytime you want to share your wedding story, you’re just one click away from opening your "revi" and choosing which chapter to show your friends—on your phone, laptop, or even cast it to a TV to watch together.

10. How long will my videos be available on the platform?

It depends on the package you choose. However, you’ll always have the option to extend access based on your needs.

11. Can I try the platform before purchasing?

You can watch a walkthrough of the platform in action through the video on our homepage. If you have any questions, feel free to contact us via WhatsApp or by filling out the contact form.

12. What happens if I don’t want to use the platform after the wedding?

You can choose not to continue, but if you decide to keep using it, you’ll have the option to add more content—like videos from new special moments in your life.

Still have questions?

Get in touch with us!