ALEATE S.C., located at Montevideo 2661, Col. Providencia, C.P. 44630, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:
We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
1. Personal data we collectWe may collect one or more of the following types of personal data, depending on the kind of interaction you have with our website, the nature of the services requested, or the way you communicate with us:
a. Identification data (name, business name, tax ID).
b. Contact data (email address, phone number, physical address).
c. Tax and billing information.
d. Technical information (IP address, browser type, operating system).We may obtain this data directly from you through online forms, phone calls, contracts, email, or other sources permitted by law.
2. Purposes of data processingYour personal data will be used for the following primary purposes:
a. To follow up on advice or service requests.
b. To provide software development, technical support, consulting, system implementation, and maintenance services.
c. To manage and operate the products and services you request.
d. To issue quotes, contracts, and invoices.
e. To respond to information, support, or contact requests.
f. To comply with applicable legal and tax obligations.
We may also use your data for the following secondary purposes:
a. To send promotions, newsletters, and advertising related to our products and services.
b. To assess the quality of our services and conduct satisfaction surveys.
c. To carry out statistical analysis to improve our internal processes.
If you do not wish for your data to be used for these secondary purposes, you can request it by writing to:
ventas@aleate.com3. Data transfersYour personal data will not be shared with third parties without your consent, except in cases required by law or when strictly necessary to provide the requested service, such as:
- Recipient: Cloud service, hosting, and data storage providers.
- Country: Mexico / USA
- Purpose: For data storage and operation of contracted services.
4. ARCO RightsYou have the right to:
- Access the personal data we hold about you.
- Rectify your data if it is inaccurate or incomplete.
- Cancel your data when you believe it is no longer needed for the purposes outlined.
- Object to the processing of your data for specific purposes.
To exercise these rights, send a request to
ventas@aleate.com, attaching an official ID and details of the right you wish to exercise. We will respond within a maximum of 10 business days.
5. Withdrawal of consent and limitation of useYou may withdraw your consent for the use of your personal data or limit its use by sending a request to the same email address. We will inform you of the outcome of your request within 20 business days.
6. Use of cookies and tracking technologiesOur website uses cookies and similar technologies to:
- Improve user experience.
- Analyze browsing behavior.
- Conduct interest-based advertising campaigns
You can disable cookies from your browser settings. However, doing so may affect certain site functionalities.
7. Data securityWe implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access.
8. Changes to the privacy noticeThis privacy notice may be updated. Any updates will be available on our website:
www.aleate.comIf you believe your personal data protection rights have been violated, you may contact the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI):
www.inai.org.mxLast updated: May 2025
